Refund policy
At Nourish with Britt, I want you to love what shows up at your door. Every piece is made to order and printed just for you, so I keep my refund policy simple and honest. If something is wrong with your order, I will make it right.
What I Refund or Replace
I offer a refund or replacement for:
- Items that were sent incorrectly (wrong item, wrong size, or wrong color from what you ordered).
- Items that arrived damaged.
- Items with a defect, like a misprint or a flaw in the shirt itself.
Requests need to be made within 30 days of delivery. In most cases you will not even need to ship anything back to me.
What Is Not Covered
Because each item is made to order just for you, there is no shelf to restock it on, so I am not able to offer refunds or returns for:
- A change of mind after your order is placed.
- Ordering the wrong size (please check the size guide before you order, and when in doubt, size up).
- Normal wear, or fading and cracking caused by washing against the care instructions.
To be eligible for a refund or replacement, items must be unworn, unwashed, and unused.
How to Request a Refund
It is quick and easy. Just email me at support@nourishwithbritt.com within 30 days of delivery and include:
- Your order number.
- A brief description of the issue.
- A photo of the item (and the print or label if it is a quality problem).
Once I see it, I will get your refund or replacement moving right away.
Caring for Your Order
For the best long-term results, please follow the washing and care instructions. A little care keeps your pieces soft, bright, and lasting for years.
Changes to This Policy
This Refund Policy may be updated at any time. For the most current version, please reach out to me at support@nourishwithbritt.com.